Description:
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Dental Office Manager
It is now the perfect time to join our growing organization! Applicants must have strong leadership ability and a desire to lead with a positive, mentoring approach to success.
Candidate should have a working knowledge of all aspects of a dental office to include computer knowledge, strong attention to detail, excellent problem-solving skills, be a self-starter with a high level of flexibility and adaptability to ever changing situations and multiple responsibilities.
As a Practice Manager, you will often be the face and voice of the practice, interacting with patients, doctors and others. Providing superior customer service is key to the success of our practice along with leading your team by example.
Prior dental practice management experience is required.
This role has excellent potential for future growth within the company. Please send your resume, cover letter and salary requirements to the email address provided.
First 6 months working the front desk at manager salary and taking over the location there after.
Responsibilities
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Responsible for the daily non-clinical operations of their assigned office including patient satisfaction, revenue, profitability, non-clinical team selection, performance, development and other business related functions as delegated by direct supervisors. They are responsible for assisting patients to complete Doctor prescribed treatment plans thereby helping patients get the care they need and fulfilling our mission to give America a healthy mouth.
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Provides superior patient service demonstrating responsiveness and sensitivity to patient needs with urgency to resolve any patient dissatisfaction in accordance with patient needs, company policies and procedures, government regulations and dental board standards.
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Greet and check in patients in a friendly manner.
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Collect co-payments and verify insurance coverage.
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Schedule and confirm patient appointments.
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Prepare new patient charts neatly and accurately.
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Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary. Collect and post payments and record receipts.
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Balance nightly deposits and complete credit card processing.
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Executes patient consults to ensure patients understand Doctor prescribed treatment plans; conducts patient chart audits, performs handoffs, conducts consults according to company policies, enters and updates patient treatment plans at the direction of the treating Doctor using the company operational system, and follows-up with patients during subsequent visits to schedule open treatment.
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Works with the Doctor and patient to ensure the patient completes the Doctor prescribed treatment plan; uncovers and removes the patient's barriers for completing treatment; alerts the Doctor when the patient has clinical questions; educates the patient regarding insurance benefits and affordable payment options including third-party patient financing; follows-up with the patient during subsequent patient visits to review completed treatment and schedule appointments for open treatment.
Minimum Education and Experience
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2-5 years experience in a sales or retail environment, some combination of management and sales preferred.
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Excellent verbal and written communication skills and the ability to make decisions independently.
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Competitive spirit with a strong desire to succeed, exceed goals, and maximize opportunities.
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Demonstrates the ability to solve common problems and to provide immediate solutions.
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Excellent organizational skills to effectively handle multiple tasks.
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High School Diploma or equivalent.
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Flexible to adjust personal schedules depending on the needs of the location
Rate : $18.00 to start.
Once Promoted $20.00
Job Type: Full-time
Experience:
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relevant: 1 year (Preferred)
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Sales: 5 years (Required)
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Dental Front Desk: 2 years (Preferred)
Education:
Additional Compensation:
Work Location:
Benefits:
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Health insurance
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Vision insurance
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Retirement plan
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Dental insurance
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Paid time off
Typical start time:
Typical end time:
This Job Is Ideal for Someone Who Is:
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People-oriented -- enjoys interacting with people and working on group projects
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Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
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Detail-oriented -- would rather focus on the details of work than the bigger picture
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Achievement-oriented -- enjoys taking on challenges, even if they might fail
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Autonomous/Independent -- enjoys working with little direction
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Innovative -- prefers working in unconventional ways or on tasks that require creativity
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High stress tolerance -- thrives in a high-pressure environment
Schedule:
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Monday to Friday
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Weekends required
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Night shift
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Day shift
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Overtime
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8 hour shift
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